Diabetes Care Solution It’s just an idea. Until it changes the game.

Managing diabetes is almost as complicated as the disease itself – for patients, caregivers and insurance companies alike. How could a technology consultancy like Fusion Alliance help?

A local leader in diabetes care solutions had an idea: what if there was a notification system that would upload diabetes monitoring data and make it available through a secure web-enabled application interface?

Our team listened, and then ran with it: A patient in a long-term care facility has a diabetic event. With the system, their physician is notified immediately, with treatment details available online. Tracking the physician’s response time, the system’s escalation protocol decides whether to notify the next level of decision makers, ensuring better care through immediate response.

When everyone wins, that means you, too.

Patient confidentiality and information security in this solution are critical. But usability is just as crucial. Caregivers don’t embrace cumbersome healthcare technology, and if there’s little impact on reimbursement rates from insurance providers, then even a great idea isn’t worth much. Success in diabetes care is achieved through customer loyalty, earned when a great idea is executed with precision and customer focus.

The right partner makes all the difference.

For this complex task, the company needed a technology services partner with broad proficiency in regulatory compliance, and the ability to wrap digital marketing solutions around business processes. They discovered that Fusion Alliance was exactly what the project needed.

Our team was privileged to serve this client at every turn as they piloted and grew the diabetic event notification system. The pilot successfully determined that the new event notification system would build loyalty to the brand by helping doctors review patient charts more actively and provide guidance more consistently, yielding higher reimbursement rates and lower operating costs for the long-term care facilities. The new event notification system also supported a substantial improvement in patient care, patient satisfaction and quality of life.