Fusion Blog

Agile: Change Management on Steroids

I’ve been talking to Fusion Project Management Discipline Lead Will Krambeer for the last few weeks about Agile methodology, how it works, and his ongoing efforts to effectively integrate it with Fusion’s proprietary Catalyst Quality Assurance process. If you’re not familiar with Agile or if it just represents uncharted territory for you, it’s time to get…

What Makes Agile Agile?

The Agile methodology is all about embracing change—living with it comfortably rather than just planning for it. The challenge is that many of us are still not comfortable with that concept as it applies to our business processes. In my last post, I started my conversation with Fusion Project Management Discipline Lead, Will Krambeer, about…

Agile: When “Change” is Not a Dirty Word

If you’ve ever managed a project, or have been part of a project team, you know things rarely go exactly as planned. A competitor introduces a new line extension. There’s an organizational restructuring. Or a new law is passed that impacts regulatory requirements. Luckily, in software development, you have a formal, documented change management process…

When Big Data Gets in the Wrong Hands

I was included in the recent Anthem hack. This attack put me on alert so I am more sensitive to phishing attempts. Now I am getting calls about health issues from people with foreign accents with call center noise in the background. Frankly this does not disturb me—it’s just a part of normal American life now….

Planning A Big Data Strategy

By now, every industry has been positioned as the next great sector to benefit from big data. Healthcare? Of course. Finance? Early adopters. Transportation? Check. Agriculture? Very much so. Ommi-channel retailing? Absolutely necessary. Study the big data successes seen in these industries, and a number of common threads are found, beginning with a strategy—a roadmap. A…

Implementing a Big Data Strategy | Part II

In my last post, I started a discussion with Fusion’s top three big data and business analytics subject matter experts, Andrew Bittermann, Dave Leininger, and Mark Johnson, in which they talked about how to tackle some of the IT and organizational challenges associated with implementing a big data strategy. Here’s the rest of that discussion,…

Omni-channel 101: What It Means and What It Means for You

Omni-channel is a broad and varied topic, so we thought we’d start with the basics. This post is an intro to omni-channel, a springboard for future posts. Later, we’ll dive deeper into what we call the “four pillars” of an omni-channel organizational strategy: What is user experience in relationship to omni-channel? How do you measure…

Implementing a Big Data Strategy: Part I

Start-ups like Uber and Lyft have all but changed the face of the taxi industry.  Many are huge fans. You don’t have to flag anyone down or have an awkward street scuffle to get a ride.  There’s no overhead so the cost savings is passed on to you.  You can even sign up to be…

The Job Search: Finishing Well

Toby, a recent interview candidate, accepted our employment offer on the phone. He had already met with our Department Head and most of the team. They got along well, and out of five candidates, he was the one! But after Toby verbally accepted the position, we didn’t hear from him again. He didn’t sign the offer letter,…

1-800 R.I.P.

Toll-free numbers are dated and date your business The toll-free number has no place in our modern society. It needs to be retired along with rotary dial and payphones. With the advent of VOIP (Skype, FaceTime, Google Voice, and Magic Jack, the 800 number has become technically useless and often reverses marketing messaging. As much…